Placing an Order

Please review the product page, quantity, delivery details, and order total before submitting an order. Prices on this store are displayed in USD. An order depends on the information you provide being sufficient to process payment and arrange delivery.

After ordering, keep your order details for reference. If you notice an error in the delivery information or selected items, contact us promptly through the Contact Us page. We will explain what can be changed based on the order’s progress.

Prices and Charges

The USD prices shown for products are the basis for your purchase. All products ship free, with no minimum order amount. We cover customs, duties, and related import charges associated with delivery, so customers do not pay extra delivery fees for those charges.

If a carrier or other party requests an additional delivery, duty, customs, or import payment, contact us through the Contact Us page before paying. Include the request and your order details so we can investigate. If your payment provider displays another currency, its conversion may affect the amount shown outside this store.

Dispatch and Delivery

Orders normally dispatch within 1-3 days. Estimated delivery is 6-12 days. Delivery estimates are not a promise of a particular arrival date. Carrier movement, local delivery conditions, and other circumstances may affect when a parcel arrives.

Please provide a complete delivery address and check it before placing the order. If a shipment appears delayed or missing, contact us through the Contact Us page with your order details and any tracking information. We will review the information available and explain the next steps.

Returns, Problems, and Refunds

We offer a 60-day return window. If you want to return an item, contact us through the Contact Us page before sending it so we can identify the order and provide appropriate instructions. Tell us if an item is damaged, incorrect, or incomplete, and keep relevant packaging and order information while the issue is reviewed.

Refunds take 5-10 days. Our Refund Policy explains the return and refund process in more detail. Contact us if you have questions about the status of a request. Actual payment-provider display times can vary.

Order Assistance

Questions about a product, order, delivery, or these purchase terms should be sent through the Contact Us page. Include your order details where relevant so we can provide a useful response. These terms are read together with the Shipping Policy, Refund Policy, Privacy Policy, and Terms of Use. Nothing here limits rights that cannot be excluded under applicable law.