Returns

We offer a 60-day return window. If you would like to return a product, contact us through the Contact Us page and provide your order details and the item you wish to return. We will review your request and explain the steps for your order.

Please contact us before sending a return so that we can identify the order and provide the appropriate instructions. Do not rely on an address printed on a parcel as a return destination. If an item arrived damaged, incorrect, or incomplete, tell us what happened and include any details that can help us review it.

How a Return Request Is Handled

After receiving your message, we will review the order and the reason for the request. We may ask for information that is reasonably needed to identify the item and understand the issue. We will then explain the available resolution and any return steps that apply.

Keep your order confirmation and any return shipment information until the matter is resolved. If you have questions during the process, continue the conversation through the Contact Us page and include your order details.

Refunds

Refunds take 5-10 days. We will let you know when your refund has been arranged and what to expect next. The time for a payment provider to display funds can vary, so contact us if you need help understanding the status of a refund.

Refunds are handled in USD, the currency used for prices on this store. If your payment provider converts currencies, the amount displayed in another currency may differ because of its conversion practices. We do not add a separate shipping charge to orders, and customers do not pay extra customs, duties, or related import charges.

Help With an Order

For a return, refund, incorrect item, damaged product, or delivery concern, please use the Contact Us page. Include your order details and a clear description of the issue so we can review it efficiently. We will explain the next practical step rather than asking you to guess how to proceed.